A not-for-profit operator of continuing care retirement communities (CCRCs) sought to build a scalable
and efficient operating model by addressing some core challenges:
- Visibility into key operational performance metrics in real-time
- Optimal staff deployment with frontline managers empowered to meet quality and cost targets
- Insight into current and future financial performance
- Identifying factors contributing to high employee turnover, and employees at risk of attrition
Tada created an interconnected network across every resident, care provider, facility, unit, service line payer,
care level or acuity, and financial transaction of the CCRCs.
Maximize revenue realization from physician referrals
Effectively deploy scarce marketing resources to secure physician referrals
Evaluate multiple clinics across key performance indicators
Network of information
Tada created an interconnected network across every resident, care provider, facility, unit, service line payer, care level or acuity, and financial transaction of the CCRCs.
Revenue efficiency metrics
Clinics were benchmarked on revenue efficiency metrics to identify improvement opportunities relative to best performers.
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